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1. VELONIA LDA.'s Commitment
VELONIA LDA. (Trade name VELONIA)
Rua Dr. Manuel José Teixeira, Bl 13, 4835-299 Guimarães, Portugal
(hereinafter referred to as VELONIA), within its scope of responsibilities, processes personal data, aiming to ensure the rigorous, effective, and secure protection of all data collected and processed daily.
Please read this Privacy Policy, which describes how we process your personal data and how you can exercise your rights as a data subject processed by VELONIA.
2. GDPR Compliance
VELONIA is aware of the implementation of the new General Data Protection Regulation (GDPR), REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.
VELONIA is committed to acting in accordance with the regulation by implementing all measures in this regard.
3. Identification of the Controller
Jorge André Varela
VELONIA LDA. (Trade name VELONIA)
Rua Dr. Manuel José Teixeira, Bl 13, 4835-299 Guimarães, Portugal
PT 518 469 808
The "Website" veloniastore.com is owned and operated by the aforementioned company.
By using our Website, you are consenting to the terms described in this Privacy Policy ("Policy").
4. Personal Data, Data Subjects, and Categories of Personal Data
What are personal data?
Personal data are all types of information, collected in any format, related to an identified or identifiable natural person. A person is considered identifiable when a set of information can lead to their identification, such as by reference to an identifier (e.g., an identification number).
Whose personal data do we collect?
Given the nature of VELONIA's activity, most of the processed data pertains to legal entities (companies). Nonetheless, for the execution of its responsibilities, data from the following types of natural persons may be collected and processed (non-exhaustive list):
• Customers/suppliers and their employees;
• Service providers and their employees;
• Employees;
• Interns;
What personal data do we process and how do we collect it?
VELONIA collects only data that are adequate, relevant, and limited to what is necessary for the purposes for which they are processed.
Your data may be collected orally, in writing (including through forms and contracts), and via the website.
We collect your data based on your free, expressed, and informed consent, substantiated by a positive action. The ease with which you provide them is the same as their cancellation.
For different purposes, we may collect the following types of personal data:
• Identification data (e.g., name, nationality, ID card, or date of birth);
• Contact data (e.g., phone, address, or email);
• Academic and professional data (e.g., education level and CV);
• Banking, financial, and transaction data (e.g., IBAN or tax identification number);
• Location data (e.g., IP address);
• Images collected through surveillance systems.
5. Purposes of Processing Personal Data
VELONIA collects your information to provide you with services, comply with legal obligations, and improve our products and services. We do not sell, rent, or share your personal information with third parties in ways other than those described in this Privacy Policy.
The purposes for collecting and processing personal data are:
- Marketing / Newsletter distribution / Publications / Promotions
- Issuance of legally required documents when the conditions that justify them are met (contracts, invoices, and others provided for by law).
- Processing your financial transactions.
- Sending order/renewal confirmations.
- Registering your rights, if any, to technical support or other benefits that may be provided to registered users.
- Responding to requests, questions, and concerns addressed to customer service.
- Managing your account.
- Sending the product or service you requested.
- Keeping you informed about special offers.
- Administering promotions and sweepstakes in which you participate and notifying you of the outcome.
- Investigating, preventing, or acting regarding illegal activities and/or violations of our Terms of Service.
- Meeting our research and product/service development needs and improving our website, services, and offerings.
- Personalizing your experience, including targeting our services and offers to you.
The data collected and processed are appropriate, relevant, and not excessive for this purpose. These data will not be disclosed to third parties.
Your information is stored in our databases and is not shared with third parties. We also do not use your personal data for automated decision-making that affects your individual rights.
VELONIA ensures compliance with the RGPD, protecting your rights as a Data Subject.
The policy is valid as of its publication and updated at https://veloniastore.com
6. Legal Basis for Processing
The processing of your personal data is carried out in compliance with applicable laws and only under the following legal grounds:
- Your consent for one or more specific purposes;
- The performance of a contract to which you are a party, or pre-contractual steps at your request;
- Compliance with legal obligations to which VELONIA is subject;
- The protection of your vital interests or those of another person;
- The legitimate interests pursued by VELONIA, except where such interests are overridden by your fundamental rights and freedoms.
In cases where processing is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
7. Data Retention Period
VELONIA retains personal data only for as long as necessary to fulfill the purposes for which they were collected, in accordance with legal, contractual, or regulatory requirements. After these periods, your data will be deleted or anonymized.
Retention periods may vary depending on the type of data and purpose of processing. Examples include:
- Tax-related documentation: Retained for the legally required period, typically 10 years;
- Marketing data: Retained until you withdraw your consent;
- Employee data: Retained for the duration of the employment contract and for additional periods required by labor laws.
8. Data Sharing and Security Measures
VELONIA ensures the confidentiality and security of your personal data through appropriate technical and organizational measures to prevent unauthorized access, alteration, loss, or destruction. These measures include:
- Encryption and secure access protocols;
- Regular staff training on data protection practices;
- Regular audits and monitoring of our systems.
We do not share your personal data with third parties, except when:
- It is necessary for the provision of services (e.g., payment processors);
- We are legally required to disclose data to regulatory authorities;
- You have given explicit consent for sharing.
9. Data Subject Rights
Under the GDPR, you have the following rights:
- Right to Access: You can request access to your personal data and obtain information about its processing.
- Right to Rectification: You can request corrections to inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your data, provided it is not required for compliance with legal obligations.
- Right to Restriction: You can request the limitation of data processing under specific circumstances.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise your rights, please contact us at wecare@veloniastore.com. We will respond to your request within the legally stipulated timeframes.
10. Updates to this Privacy Policy
VELONIA may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any changes will be published on our website, and significant updates will be communicated directly to you where applicable.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is processed, please contact us:
VELONIA LDA.
Rua Dr. Manuel José Teixeira, Bl 13, 4835-299 Guimarães, Portugal
